.png)
.png)
1. Initial Contact & Referral
• A referral is made to Lunar Mind — this could be self-initiated or through a healthcare provider, organisation or support network.
• You (or your referrer) will receive an acknowledgment message, and we’ll arrange a time to connect.
2. Needs & Service Discovery Call
• A friendly, no-obligation touch-base call to understand your needs, goals, and any immediate support required.
• We’ll discuss the types of services available, including Lunar Mind’s core offerings and our trusted umbrella services.
3. Holistic Assessment & Exploration
• A more in-depth call or meeting to assess your situation holistically, considering mental, emotional, and physical well-being.
• We’ll explore the range of support available, from coaching and counselling to complementary therapies.
4. Personalised Plan of Action
• Based on your assessment, we’ll co-create a tailored plan designed to meet your unique needs.
• This may involve direct support from Lunar Mind or collaboration with specialists within our umbrella network.
5. Accessing Bespoke Services
• You’ll be connected to the right services, whether that’s independent social work, family breakdown support, mental health support, mindfulness coaching, or holistic therapies like Reiki, massage, or sound healing.
• Regular check-ins ensure the support remains aligned with your evolving needs.
6. Ongoing Support & Community Connection
• Continued access to Lunar Mind for guidance, adjustments to your plan, or additional resources.
• Optional access to community events, workshops, and wellness groups for added connection and growth.
At Lunar Mind, we’re here to walk alongside you every step of the way — creating a supportive, empowering, and holistic path to well-being.